Terms and Conditions

The Client pays the set amount for services based on an invoice issued in advance to the account of Iva Dvorská, DiS., Č.ú. 2400756260/2010 or in cash or by card prior to the start of cooperation. Next, the client signs a statement that he has not concealed any information regarding his health.

Notice
Company Iva Dvorská, DiS. (hereinafter the Company) reserves the right to reject the Client in the following cases:

1) the client has been using psychopharmaceuticals for a long time

2) the client suffers from eating disorders

3) the client is in an advanced stage of some cancer

4) the client is addicted to or under the influence of narcotics

If the client knowingly concealed any of the above facts, the company is not responsible for any complications of his / her health condition.

If the client decides to withdraw from the co-operation, a proportionate part of the reimbursement will be refunded depending on the work already done.

The Company explicitly draws attention to the fact that short-term, a negligent or incomplete performance by the Client may cause a significant reduction in its expected effect. The company bears no responsibility for this condition. Responsibility for strict adherence to the program is fully on the client.

Implementation of the program is a separate and voluntary decision of the client. The company is not responsible for any problems if the client arbitrarily changes the proposed procedures and replaces them with others, or fails to report major changes to their health.

The company declares that in the case of supplementation it will recommend to the client the best quality food supplements he knows and has experience with. Despite this, it is not responsible for any shortcomings in the composition, quality, and price of these products as it is not in a position to control them.

The company warns that any food supplements proposed in the supplementation plan do not replace drugs.

The Company declares that the procedures recommended to the Client are legal and that it has the necessary capabilities to perform its activities.

If the Client disseminates untrue information about the Company damaging its reputation, it may be considered defamation and solved by the Company in accordance with applicable laws of the Czech Republic.

The Company declares that all information about the Client will be used only for Company purposes and will not be disclosed to any third party.

Gift vouchers are valid for 12 months from their release.

Principles of personal data protection - GDPR

We collect and work with them:
- if you are interested in our educational and counseling services, a nutrition counselor, so that we can meet the commitments we have towards you

- so that we can contact you back and provide you with the information you requested

- so that we can send you our news, which includes a business message about news, events, and services we provide if you have requested to send

- We have a legitimate interest in documenting the events we hold and using the photographs we have taken or video and audio recordings to promote and promote our educational and advisory activities

In the case of the provision of a nutrition counseling service, your health data and biometric data must be processed. To do so, we need your explicit consent to process such personal information. You may withdraw your consent to the processing of health data and biometric data at any time by sending a notice of revocation to yves@yves.consulting.

If you have asked us to receive news, you have given us your consent to process your email address. We use your information to send you the news that includes a business message about the news, events, and services we provide. You may withdraw your consent to the processing of personal data for the purpose of sending news at any time by sending a notice of revocation of consent to the e-mail address yves@yves.consulting and we will no longer send you the news.

Processing of personal data:
For website users, personal information communicated through a contact form or chat window:

a) name and surname - not mandatory information

b) telephone contact - not mandatory information

c) email address

(d) any additional information you provide to us

Nutrition Clients:

(a) name and surname

(b) date of birth

c) email address

d) telephone contact - not mandatory

(e) health data (by explicit consent)

(f) biometric data (by explicit consent)

For participants of our events:

a) capturing the physical form and manifestations of a personal nature

b) any other information you provide to us

All of the above-mentioned data are for us only and no third party has access to them.
Processing of personal data:
We will process your personal information for as long as is necessary, namely:

- for as long as we provide our services to you

- in the case of photographs and records of organized events during the period of our company activity or during our organization of similar events

This applies if no longer period is required by law (for example, in the case of filing obligations under applicable law, such as the Accounting Act, the Archive and Records Act or the Value Added Tax Act).

Privacy:
We handle your personal data responsibly and in accordance with Czech and European legislation. We use automated as well as manual means for personal data processing.

We have taken technical and organizational measures to prevent the misuse, damage or destruction of personal data. At the same time, however, the fact that data transmission over the Internet is not inherently safe, so we cannot guarantee 100% security of the data sent.

If despite our best efforts, there is a security incident and this incident could pose a high risk to your rights and freedoms, we will immediately inform you.

Your Rights:
You may claim in relation to the processing of your personal information:

(a) the right of access to personal data, ie at any time you may request our confirmation whether personal data relating to you are processed or not and, if so, for what purpose, to what extent, to whom they are made available, how we will process them for a long time, whether you have the right to rectify, delete, limit processing, or dispute from where we have collected personal information and whether it is based on the processing of your personal data, including any profiling

(b) the right to rectify, ie at any time you may request us to correct or supplement your personal data if it is inaccurate or incomplete

(c) the right to be deleted ("the right to be forgotten"), ie we must delete your personal data if (I) are no longer needed for the purposes for which they were collected or otherwise processed, (II) the processing is unlawful, (III) you object against processing and there are no prevailing legitimate reasons for processing, or (IV) this imposes a legal obligation on us

(d) the right to limit the processing of data, which means that we must restrict the processing of your personal data until we have resolved any issues regarding the processing of your personal data

e) the right to object to processing, if you object to processing for direct marketing purposes, we will no longer process your personal data for such purposes; if you object to processing in other processing cases based on a legitimate interest, we will not further process your personal data unless we have substantiated a valid reason for processing that outweighs the interests or rights and freedoms of you as a data subject, or to determine, exercise or defend legal claims

(f) the right to portability, ie at any time you may request your personal data in a structured, commonly used and machine-readable format if we process it on the basis of consent or contract and make it automated; if technically feasible, we will pass on your personal information directly to another administrator of your choice

You can exercise all your rights by contacting us at your choice at yves@yves.consulting.

Changes to the Privacy Policy:
We will update this Privacy Policy to reflect changes in our privacy practices. We, therefore, recommend that you review this Privacy Policy on a continuous basis. The privacy policy is current from the effective date stated. If you continue to use our website as soon as it becomes effective, your continued use of our website implies that you are familiar with these changes.

This Privacy Policy is effective from September 29, 2018